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Author Topic: SKB Cases - Great Service  (Read 1514 times)

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Offline Titch

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SKB Cases - Great Service
« on: Jan 13, 2009, 11:16:45 AM »
Credit where credit is due, and this certainly deserves a good old plug.

I have always liked SKB stuff and have quite a few cases. Our mixer case has undergone some serious abuse over some 500 gigs - the lid has even been used a snow board on at least one occasion  :o

Anyway the ratchet mechanism and a couple of catches have broken over the past year so I though I would replace the whole case - it owes us nothing as it has cost about 30p/gig. Upon visiting the SKB website I saw that they offer free spares, within a few days replacement catches & ratchets had arrived from the US - the case is now as good as new.  ;D  ;D  ;D  ;D  ;D  ;D  ;D

Fantastic - Do not hesitate to buy their gear even though there are cheaper knock offs available.

Titch - on behalf of Black Sheep and Sonic Violins.

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Offline madfiddler

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Re: SKB Cases - Great Service
« Reply #1 on: Jan 14, 2009, 02:14:37 AM »
Good to know.. I've got a lot of SBK stuff here. I think a 10U/8U/6U and 4U plus an unused pedalboard case (with built in rack) and a mixer case.
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Offline Markdrouin

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Re: SKB Cases - Great Service
« Reply #2 on: Jan 28, 2009, 11:32:49 AM »
Thank you for sharing this information, this will help me....

Offline Richard

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Re: SKB Cases - Great Service
« Reply #3 on: Mar 07, 2009, 11:49:59 PM »
Wow. thats customer service. Ill remember that. Thanks for mentioning it Titch.
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Offline fiddle chick

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Re: SKB Cases - Great Service
« Reply #4 on: Mar 09, 2009, 02:38:30 AM »
Thanks for that info...

Though I think I might have ruined my chances of spares I already re-riveted mine, but the  rabbit ears are coming loose again...

...but they are tired , old and well travelled. Got the 2 x4U and a 6U.



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